membership retention roadmap guide

STOP LOSING MEMBERS

5 Systems You Need to Keep More Members

Download the FREE Membership Retention Roadmap!


These are the systems my clients used to add over $3.4 million in annual recurring revenue.

The long-term success of your membership depends on your ability to keep people engaged and committed. 

This guide gives you the path to make it happen.

Retention isn't about doing more.

It's about getting the right systems in place so you can do less.

Reduce Churn & Increase Lifetime Value

Increase Member Engagement

Build a Community of Loyal Advocates


Ready to keep your members for the long haul?

Download your free Membership Retention Roadmap and start building systems that keep your membership thriving.


Yes! I want to keep more members.

Meet Shana Lynn

Community Retention Consultant

She leverages her unique blend of time-tested community-building principles with modern, data-backed tactics. Her systems-based approach simplifies retention while making room for those personalized, standout moments that customers love.

With over 10 years of experience, Shana is a sought-after speaker, consultant, and guest expert. Soak up her latest insights on her podcast, Community Creators with Shana Lynn.

What membership owners are saying about working with Shana...

"We had great retention, 96%, but we implemented so much because of what we learned from Shana that has made such a difference in our onboarding experience for our teachers and the entire membership experience overall. Our retention has never been higher."

- Caitlin Mitchell

"My Director of Community got to work with Shana and learn some new strategies and insights and processes that we have absolutely applied to our community. We've seen amazing results."

- Amy Porterfield

"We were just getting a few members in each month and the sort of same amount of members were leaving. Now, we have the most members we've ever had and the business is the most profitable it's ever been."

- Jaryd Krause

"Before we started working with Shana our average retention rate for our membership was 88%. Now our average retention rate is 92%. More importantly, we’ve increased the lifetime value of each member by 50%."

- Kara Loewenthiel

"My community manager’s eyes were opened in brand new ways on how my entire business fit together and how important her role as my community manager was to the welcoming, onboarding and overall experience of our members. Our retention went up and I was 100% satisfied with my investment."

- Leslie Vernick

Don’t let churn keep you from scaling.

Grab the guide and start increasing your retention today!